✨ New Arrivals Just Dropped!Explore
Returns & Exchanges
At UNDERNEAT, we want you to be completely satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once we inspect the items.